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Going Beyond “WOW!”
All transformation, whether Business or Digital, should begin with the customer in mind. That was pretty much the resounding theme of this years Forrester’s CX Summit in San Francisco. The event...
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#bestbpmplatform: Truly Understanding Impacts of Process Change
What If? “What If…?” Two simple words, with so much potential for impact. What if we could hire more people, buy new equipment, or improve quality? What kind of impact would that have? What if we...
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#bestbpmplatform: Workflow and Risk Matrix for Sustainable Risk Identification
Capturing risks is only the start. How many times have you documented and recorded a Risk or Opportunity yourself and then….? Yes, that is the question, what follows? If documentation alone remains...
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#bestbpmplatform: Performance & Scalability is a Must for BPM
In a larger enterprise, enterprise-wide use of a BPM system will quickly increase user numbers in the six-digit range. But even in small and medium-sized companies, there is an expectation of a system...
View Article#bestbpmplatform: Flexible Adaptation for a Variety of Requirements
We live in an increasingly data driven world. In fact, Mckinsey calls it “the age of analytics,” and says that to take advantage of big data, enterprises must incorporate analytics into their...
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#bestbpmplatform: Head in the Clouds
In my role as product leader at iGrafx, I have had the opportunity to work with many of the most regulatorily complex and security conscious enterprises in the world. My team is the one that receives...
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Building Business Capability 2019 – Supercharging DNA and Delighting Customers
It’s hard to believe that it’s been a month since the BBC 2019 event in Hollywood Florida! Between all the post-event follow-ups, the Thanksgiving Holiday and the catch up from being out of town it...
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Process Mining – Taking Lessons from the Mining Industry
It is interesting when I speak with customers and they ask if they actually have to draw their process maps. “Can’t you just discover them and render a drawing for me?” they ask. While the answer to...
View ArticleHappy Holidays from iGrafx
Dear Customer, I’d like to personally thank you for being an iGrafx customer. We believe that process is at the center of everything. We are humbled by your trust in iGrafx to help make your business...
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If your RPA vendor or consultant says this… Walk Away!
At a recent conference I was speaking with a few folks about their current progress on Robotic Process Automation (RPA) initiatives. Unfortunately, many that I spoke with were frustrated. They had...
View Article10 Crucial Questions for Business Leaders Who Plan to Change and Improve...
As a New Year’s gift to any leader who will attempt to change and improve his or her organization over the coming year, the PEX Network has pulled together the answers to 10 crucial questions....
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OPEX Week: Business Transformation World Summit 2020
For the past several years, iGrafx has been pleased to support and sponsor the OPEX Week Business Transformation World Summit. This year is no different. It will take place next week in Orlando...
View ArticleChange Projects and Navigation Devices
Imagine you have to drive to an unknown address. You will most likely get into your car and first set the destination in your navigation device. For some reason, the car cannot see your current...
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Levels of Perspective
Happy New Year!!! I hope the New Year has started out great for you. As many of you are aware, and some may not be, I take the last two weeks of the year off (or close to the last two weeks) to do...
View ArticleLevels of Perspective: The Organization
In my last article, I mentioned that I will be focusing all my blog content on the different levels of “perspectives” in an organization. As a reminder, the word perspective means “A particular way of...
View ArticleWhat is Digital Transformation?
According to IDC, 85% of enterprise decision makers say they have a time frame of two years to make significant inroads into digital transformation or they will fall behind the competition and see...
View ArticleWhat is the Difference Between Digital Transformation & Business Transformation?
Transformation – it’s a buzzword we have all heard many times. And for good reason – one study shows that 75% of the S&P 500 will turn over in the next 15 years. But when organizations say...
View ArticleiGrafx and CFGI Announce Strategic Partnership
We are happy to announce that we have formalized a partnership with CFGI, a unique and highly specialized financial consulting firm. With their strategic position helping companies with accounting,...
View ArticleA Strategic Approach to Automate Modern Digital Business
451 Research, a leading information technology research and advisory company, has published their latest Business Impact Brief, A Strategic Approach to Automate Modern Digital Business. Digital...
View Article20/20 Foresight: You Should Be Able to See the Future
Since the dawn of commerce, companies have looked for an edge, a leg up on the competition. And there are almost limitless variables to be combined into the equation that equals “better than the...
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